Terms & Conditions

Acceptance of Terms

VeggieDrop.com provides a service to Visitors of the website subject to the following Terms of Use (TOU), which may be amended by us from time to time with no notice to you. When using VeggieDrop.com website services you are also subject to any rules or guidelines which may be emailed from time to time. All such rules or guidelines are hereby incorporated by reference into the Terms of Use.

Your use and, continued use, of VeggieDrop.com constitutes an affirmative, acknowledgment and agreement by you that you accept and agree to abide and be bound by these Terms of Use and any amendments.

Delivery of Goods/Shipping Policy

Our products are delivered by VeggieDrop.com own transport.  Products will be delivered upon date requested by customer, or next working day if not specified (Tuesday to Friday). All prices displayed on this website include shipping costs. Minimum purchase of $30.00. We deliver to all area’s within Ottawa, Ontario.see Delivery areas in main menu. All transactions are procssed in CDN Currency

Customer Service Policy

VeggieDrop.com is committed to providing exceptional customer service and quality products.  We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the event we are unable to fulfil your order we will notify you on day of delivery to arrange an agreeable alternative item, a back-order or a full refund. 

All our produce is guaranteed to be the best and freshest quality available from local farmer Markets and our Montreal Wholesaler. Please contact us within 12 hours of the delivery for a voucher, replacement or credit if you believe the quality or freshness is not what it should be.


All fresh produce, including eggs aretaxF free. All other produce such as Coffee are subject to 13% tax

Refund Policy

Please choose carefully.  We do not normally give refunds if you simply change your mind or make a wrong decision.  You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t do what it is supposed to do

Errors And Omissions

VeggieDrop.com endeavours to maintain the accuracy of product images and prices, we do however reserve the right to cancel an order and/or reverse a payment if an order has been placed based on erroneous information.  VeggieDrop.com reserve the right to adjust quantity, size and types of produce in set boxes without notice according to market fluctuations.

Applicable law

These conditions and all other specific and additional terms which govern your use of and access to VeggieDrop.com will be governed by and construed in accordance with the laws of Ontario, Canada.


The material provided on VeggieDrop.com is copyright protected. You may use this material for your own personal reference only. Except for the temporary copy held in the computer’s cache and a single permanent copy for your personal reference, the material may not otherwise be used, copied, reproduced, published, stored in a retrieval system, altered or transmitted in any form or by any means in whole or part

All software used on this web site is the property of VeggieDrop.com or its software suppliers and is protected by international copyright laws.

Your Account

In your use of the web site, you agree to provide true and complete information about yourself as required by the web site’s Registration Form

In particular to register, you must provide your real name and email address. If you provide any information that is untrue, inaccurate, not current or incomplete, or VeggieDrop.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, VeggieDrop.com has the right to suspend or terminate your account and refuse any and all current or future use of the web site (or any portion thereof).

If you use this web site, you are responsible for maintaining the confidentiality of your Registration Data and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

Electronic Communications and Your Conduct

When you visit VeggieDrop.com or send email to us, you are communicating with us electronically. You also consent to receive communications from us electronically. We will also communicate with you in a similar fashion. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

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